LEADERSHIP & CAREER · LESSON 07.03intermediate

Working styles — MBTI, DISC, the limits of both.

Useful as conversation-starters, dangerous as labels.

↳ tl;dr

MBTI (Myers-Briggs) and DISC are the two most common personality assessments PMs encounter. Both have weak scientific support and yet remain useful as conversation tools — frameworks for talking about working styles without getting personal. Use them to open conversations; never as labels that decide outcomes.

MBTI — the four axes

  • Extraversion / Introversion — how you re-energize.
  • Sensing / Intuition — concrete details vs. patterns and possibilities.
  • Thinking / Feeling — logic-based vs. people-based decisions.
  • Judging / Perceiving — structured vs. flexible.

DISC — the four behavior styles

  • Dominance — direct, decisive, results-oriented.
  • Influence — outgoing, optimistic, people-oriented.
  • Steadiness — patient, calm, supportive.
  • Conscientiousness — analytical, accurate, careful.

the validity problem

MBTI in particular has weak test-retest reliability — many people get different types when they retake the assessment. DISC is similarly limited. Neither predicts performance well. Treating either as a deep psychological truth — "I'm an INTJ" as a fixed identity — is bad practice.

Why they're useful anyway

As vocabulary, they let teams talk about working styles without making it personal. "I lean toward structure, this teammate leans toward flexibility — let's name that and design our handoffs around it." That conversation is hard to have without a shared framework. The framework is the value, not the diagnosis.

What to do instead

Larson's Elegant Puzzle recommends focusing on behaviors rather than types. "You tend to interrupt in meetings" is actionable; "You're an ENTP" is a label. Behavioral feedback changes; types stick.

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Sources cited

  1. [01]
    An Elegant Puzzle: Systems of Engineering Management

    Larson, W. · Stripe Press · 2019 · retrieved 2026-05

    Definitive reference on org design + management for tech leaders.

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Further reading

  1. [01]
    An Elegant Puzzle: Systems of Engineering Management

    Larson, W. · Stripe Press · 2019 · retrieved 2026-05

    Definitive reference on org design + management for tech leaders.