STAKEHOLDERS & COMMS · LESSON 05.01intermediate

Stakeholder analysis — beyond the grid.

Power, interest, attitude, salience — four lenses, not one.

↳ tl;dr

The power-interest grid is a great start but it's 2D. Real stakeholder analysis needs at least three more dimensions: attitude (supporter / neutral / blocker), salience (how urgent is their interest), and influence dynamics (who influences whom).

Add attitude

A high-power, high-interest stakeholder who's a blocker needs a different strategy than the same stakeholder who's a supporter. The grid alone can't tell you which it is. Color-code your stakeholder list: green (supporter), yellow (neutral / undecided), red (blocker / skeptic). Track changes over time.

Salience (Mitchell, Agle, Wood 1997)

The Mitchell-Agle-Wood model adds urgency as a third axis to power + legitimacy. A stakeholder with all three (power, legitimate claim, urgent timing) is "definitive" — drop everything. Power + legitimacy without urgency = "dominant" — important but can wait. Urgency without power = "demanding" — vocal but can be deferred safely.

Influence dynamics

Stakeholders influence each other. A skeptical CFO might be neutralized by a supportive CTO talking to her. The map is a graph, not a list. Identify the brokers — people whose endorsement shifts other stakeholders. Investing in one broker can flip three blockers.

in the wild

The senior PM's power move: don't try to convince a skeptic directly. Find the person whose opinion that skeptic values, get them on side, let the message travel through the org graph.

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Sources cited

  1. [01]
    A Guide to the Project Management Body of Knowledge (PMBOK Guide), 7th Edition

    Project Management Institute (PMI) · 2021 · retrieved 2026-04

    PMI's flagship reference. 7e shifted from process groups to performance domains.

  2. [02]
    Strategic Management: A Stakeholder Approach

    Freeman, R. E. · Pitman · 1984 · retrieved 2026-04

    Foundational text for the modern definition of "stakeholder".

  3. [03]
    Environmental Scanning — The Impact of the Stakeholder Concept

    Mendelow, A. L. · ICIS Proceedings · 1981 · retrieved 2026-04

    Origin of the power-interest grid (Mendelow's matrix).

// sources

Further reading

  1. [01]
    A Guide to the Project Management Body of Knowledge (PMBOK Guide), 7th Edition

    Project Management Institute (PMI) · 2021 · retrieved 2026-04

    PMI's flagship reference. 7e shifted from process groups to performance domains.

  2. [02]
    Strategic Management: A Stakeholder Approach

    Freeman, R. E. · Pitman · 1984 · retrieved 2026-04

    Foundational text for the modern definition of "stakeholder".

  3. [03]
    Environmental Scanning — The Impact of the Stakeholder Concept

    Mendelow, A. L. · ICIS Proceedings · 1981 · retrieved 2026-04

    Origin of the power-interest grid (Mendelow's matrix).