TOOLS & ARTIFACTS · LESSON 04.08intermediate

OKRs + KPIs.

Goals (OKRs) and ongoing health metrics (KPIs) — same idea, different jobs.

↳ tl;dr

OKRs (Objectives + Key Results) — a directional goal-setting framework. Andy Grove invented them at Intel; John Doerr brought them to Google. KPIs are ongoing performance metrics — the dashboard that runs continuously. OKRs change quarter to quarter; KPIs persist.

Anatomy of an OKR

Objective — qualitative, ambitious, memorable. "Become the default tool for hospital handoffs." Key Results — 3–5 measurable outcomes that prove the objective happened. "Adopted by 50 hospitals." "NPS > 60." "90-day retention > 80%."

Andy Grove's rules

  • Set them quarterly. Annual is too long; monthly is too short.
  • Target a 70% achievement rate, not 100%. Hitting 100% means objectives weren't ambitious enough.
  • Don't tie them to compensation. Once OKRs determine bonuses, people sandbag them.

the comp-tied OKR trap

Doerr is explicit: OKRs work because people set ambitious stretch goals. Tie them to bonuses and people set goals they're sure to hit — defeating the framework. Performance reviews happen separately.

OKRs vs KPIs

OKRsKPIs
PurposeSet directionMonitor health
CadenceQuarterlyContinuous
Aspirational?Yes — 70% targetNo — should be on target
Examples"Reduce churn by 30%""Monthly active users", "NPS"

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Sources cited

  1. [01]
    Measure What Matters

    Doerr, J. · Portfolio · 2018 · retrieved 2026-05

    Doerr documents OKRs from Andy Grove → Intel → Google.

  2. [02]
    High Output Management

    Grove, A. · Vintage · 1983 · retrieved 2026-05

    Original documented OKR thinking, applied at Intel.

// sources

Further reading

  1. [01]
    Measure What Matters

    Doerr, J. · Portfolio · 2018 · retrieved 2026-05

    Doerr documents OKRs from Andy Grove → Intel → Google.

  2. [02]
    High Output Management

    Grove, A. · Vintage · 1983 · retrieved 2026-05

    Original documented OKR thinking, applied at Intel.